Place material payout information where customers make decisions

Separate the merchant offer from card terms

The merchant explains the eligible purchase, campaign period, material exclusions, timing, order-change treatment, and merchant support. The responsible provider presents actual card terms, use restrictions, servicing, privacy, and any required agreements.

Make role and network statements precise

Do not imply that Shopify or the merchant issues the card. Visa and Mastercard references are descriptive and must not imply endorsement, partnership, approval, or guaranteed availability. Use only wording supported for the approved program.

• Visible eligibility terms
• Accurate timing
• Clear participant roles
• Approved network language
• Accessible support information

Retain evidence of presentation

Version material content and record the terms that applied to each campaign period. Where affirmative consent is required, the approved workflow should retain the event, version, time, and necessary context under an appropriate policy.