Recipient delivery
Finish the handoff to the person receiving the benefit
Payout delivery is complete only when the program can account for the recipient's next step. Sending a message, providing access, and card usage are different events.
Organize delivery around the recipient
The customer should recognize the Shopify promotion, understand why they are being contacted, and know where the card conditions and support information live. A delivery plan must also account for customers who cannot find or open the message.
Resolve the practical delivery questions
Use these pages to connect the approved benefit to a clear recipient experience.
Know what each milestone proves
A sent notification shows an attempted contact. Available card information shows an access step. Usage depends on separate evidence and the card's conditions. Do not describe all three as 'paid' without explaining what that term means in the program.
- Recognizable promotion and sender.
- One clear next action.
- Accessible terms and relevant support.
- A defined response to a missing message.
Plan for clear delivery
Plan a clear path from purchase to promotional payout.
Discuss the offer, customer expectations and the next program decision.